Status-Q

I’m reading a Nokia white paper describing how their new Multimedia Messaging Service will allow you to send images, animations, video clips etc from phone to phone. I quote:

Now, people receiving messages can be expected to genuinely react: with big surprise, laughter, tears or even with the wildest excitement.

This would be funny if it weren’t for the fact that it is taken from a perfectly straight paragraph in a serious document. Who writes this stuff? How do they live with themselves?