From an article by Barb Dybwad: Gaining my religion: seeing the light of Mac:
Evans lists the primary strengths of the Macintosh computer as being usability and good looks. Both are absolutely true and yet, both are also so often used as arguments *against* the Mac, which is portrayed as losing a war in which the only salient metric is functionality. Usability and ‘style’ are seen as secondary considerations when in the market for a personal computer – as if packing more and more difficult to use features into a dull, utilitarian box is the only way to the top of the heap.
This is absolute hogwash, as the success of the iPod clearly demonstrates.